Invalid pointer operation error, no WUFI bio option, cannot export data in WUFI Plus
Posted: Mon Apr 06, 2026 12:45 am -1100
plaintext
Hello,
I have encountered several problems when using WUFI Plus and WUFI bio, and I need your help to solve them.
### My software & system information
- WUFI Plus version: 【V.3.5.0.1】
- WUFI bio version: 【WUFI bio 4.0.2.0】
- Operating system: 【Windows 10】
- License validity: Valid until Sep 6, 2026
Detailed problem description
1. **Invalid pointer operation pop-up error**
When I view the simulation result animation (Animation1d window) and the temperature/humidity result curves, an error pop-up appears with the prompt "Invalid pointer operation.", which interrupts my result viewing operation. I have attached the screenshot of this error.
2. **No WUFI bio option, cannot link WUFI Plus with WUFI bio**
I have correctly installed WUFI Plus and WUFI bio on my computer, but I cannot find the entrance to start WUFI bio in WUFI Plus. Specifically, when I click `Result Analysis` → `More Information...` in the menu bar, there is no option related to WUFI bio, so I cannot realize the linkage between the two software.
3. **Cannot export simulation data**
I cannot export the simulation data from WUFI Plus normally, the export function fails to work.
What I have tried to solve the problems
- I have confirmed that both WUFI Plus and WUFI bio have been installed completely, and I have tried to reinstall both software.
- I have restarted my computer and run the software as administrator, but all the above problems still exist.
Thanks for your help and look forward to your reply!
Hello,
I have encountered several problems when using WUFI Plus and WUFI bio, and I need your help to solve them.
### My software & system information
- WUFI Plus version: 【V.3.5.0.1】
- WUFI bio version: 【WUFI bio 4.0.2.0】
- Operating system: 【Windows 10】
- License validity: Valid until Sep 6, 2026
Detailed problem description
1. **Invalid pointer operation pop-up error**
When I view the simulation result animation (Animation1d window) and the temperature/humidity result curves, an error pop-up appears with the prompt "Invalid pointer operation.", which interrupts my result viewing operation. I have attached the screenshot of this error.
2. **No WUFI bio option, cannot link WUFI Plus with WUFI bio**
I have correctly installed WUFI Plus and WUFI bio on my computer, but I cannot find the entrance to start WUFI bio in WUFI Plus. Specifically, when I click `Result Analysis` → `More Information...` in the menu bar, there is no option related to WUFI bio, so I cannot realize the linkage between the two software.
3. **Cannot export simulation data**
I cannot export the simulation data from WUFI Plus normally, the export function fails to work.
What I have tried to solve the problems
- I have confirmed that both WUFI Plus and WUFI bio have been installed completely, and I have tried to reinstall both software.
- I have restarted my computer and run the software as administrator, but all the above problems still exist.
Thanks for your help and look forward to your reply!