Installation of WUFI 5.2 Light

[Maria Spinu]

After installing WUFI 5.2 Light I received the following error:
'Access violation at address 006CA6EB in "WUFI.exe". Read of address 00000008.'
I tried to reinstall a few times with no luck. I checked the WUFI forum at http://www.wufi-forum.com/viewtopic.php?t=244
but the explanation is too complex and could not figure out what to do. The software seems to install OK, but the database does not (shows a red mark). Is there a simple way to fix this? This is a Dell computer that runs on Windows 7. The computer is pretty new. I was training a class of about 18 people on WUFI Light/ORNL, and it was only one computer that had this problem, all others worked fine.

Thank you,
Maria

[veitner]

The specified address might belong to the help system.
Could you rename the help files (all files ending in chm inside the installation directory c:\program files(x86)\wufi\wufi5\) to *.chm.bak and start WUFI again?

Does a double-click to one of the help files open the help viewer?

Regards,
Veit Eitner